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Thank you for shopping with us. We are committed to delivering your orders as quickly and efficiently as possible throughout the Kingdom of Saudi Arabia.
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been processed, you will receive a confirmation email or SMS with tracking information.
As a dropshipping store, products are shipped directly from our suppliers.
Estimated delivery times:
Major Cities (Riyadh, Jeddah, Dammam, Makkah, Madinah): 5–10 business days
Other Regions: 7–15 business days
Remote Areas: Delivery may require additional time
Please note that delivery times are estimates and may vary due to customs clearance, courier delays, weather conditions, or high-demand periods.
Shipping charges are calculated at checkout based on your location and order value.
Free shipping promotions may be offered from time to time and will be clearly displayed on our website.
Any applicable shipping fees are non-refundable once an order has been shipped.
Cash on Delivery may be available for selected locations within Saudi Arabia.
Additional COD service charges may apply and will be shown during checkout.
Customers must ensure they are available to receive and pay for the order at the time of delivery.
Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment.
Customers are responsible for providing complete and accurate shipping information, including their Saudi National Address.
We are not responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address information.
Some products may be shipped from international warehouses. In rare cases, customs inspections or clearance procedures may cause delays beyond our estimated delivery timeframe.
Any customs duties, taxes, or fees imposed by Saudi authorities are the responsibility of the customer unless otherwise stated.
While we work closely with our shipping partners to ensure timely delivery, we cannot guarantee delivery dates.
If your order is significantly delayed or appears lost in transit, please contact our customer support team, and we will assist in resolving the issue with the courier.